Privacy
PIPEDA & child safety
KidEase is built around PIPEDA’s consent, limiting-collection, and safeguarding principles. We store the minimum needed to run search, enrolment, and payments: your account, child care profiles you add (allergies, routines, emergency contacts), messages you send, and payment records. We do not sell personal information. Children’s details are visible only to you and to a centre you contact or book. Video check-in is a parent-initiated room — we do not offer continuous livestreams of children. In production, payments would run through PCI-compliant processors (Stripe, Interac) and messages would be encrypted in transit. This preview keeps data in the app database for the session.
What we collect
Account details (name, email, sign-in provider). Optional child profiles you add (first name, birthdate or age, allergies, routines, foods, emergency contacts). Search location you choose. Messages, spot requests, and claim documents a provider uploads. Payment records only if you pay a deposit in-app.
How we use it
To show licensed centres near you, send your request to a centre, let a claimed provider manage their listing, notify kyle@kidease.ca of new accounts and requests, and improve search. We do not use children’s profiles for advertising.
Who can see it
Child and family details are visible only to you and to a centre you contact or enrol with. We do not sell or rent personal information. Processors we may use (hosting, email, payments) are given only what they need to run that service.
Retention and security
We keep account and request records while the account is open, then delete or anonymize them when you ask us to close the account, unless a law requires a longer hold. Data in transit is encrypted (HTTPS). Production card payments would go through PCI-compliant processors (Stripe, Interac) — KidEase does not store full card numbers.
Your rights
You can access, correct, or delete your account and child profiles in the app, or email kyle@kidease.ca. You can withdraw consent by closing the account. For a PIPEDA complaint you can also contact the Office of the Privacy Commissioner of Canada.
Child safety
KidEase is a parent and provider tool, not a children’s app. We do not livestream children. Video or voice check-in, if offered, is started by the parent. Providers must be provincially or territorially licensed before they can claim and edit a listing.
We respect your privacy. Your data is never sold.
Read PIPEDA on the Privacy Commissioner site \u2197What the stores ask us to disclose
- Location — to search nearby centres. Not shared with other parents.
- Contact info — email and name from sign-in.
- User content — messages, enrolment notes, child first name and birthdate (only you and the centre).
- Identifiers — account id for sign-in.
- Payment records — deposit amount and method. Card numbers are never stored here.
Privacy questions: kyle@kidease.ca · Delete my account · Support · Terms
This page explains how KidEase handles personal information. It is not legal advice. Official PIPEDA text lives on the Privacy Commissioner of Canada website.